Customer care
Contact Riva
Real support from people who play the game. Whether it is a sizing doubt, an order update or a warranty claim, we are here to sort it out — usually within one business day.
Email support
The fastest way to reach us. Send your order number and we take it from there.
rivafootball01@gmail.com →Order & product questions
Sizing, stock, surfaces or boot recommendations — our team knows the lineup.
Ask about a product →Orders & tracking
Where is my order? Include your order number in the subject line for a faster reply.
Shipping policy →Returns & warranty
60-day Riva warranty and a 14-day return window on every order.
Returns & refunds →Email us directly
rivafootball01@gmail.comReply time
Within 1 business day
Free shipping
On orders over €150
Warranty
60 days on all products